3rd Generation Sub-Zero Refrigerator Repairmen
Same-Day Service 877.959.4240

Frequently Asked Questions about Sub-Zero Services

Count on JC Refrigeration in Los Angeles, Ventura & Orange Counties

JC Refrigeration is available for all of your repair and Sub-Zero refrigeration services. If you have a question, we're here to help. Learn more about Sub-Zero appliances and our services by reading our frequently asked questions below.

Protect your Sub-Zero investment - call JC Refrigeration at (877) 959-4240 for an appointment today!

  • Which Sub-Zero appliances does JC Refrigeration support?

    We're proud to specialize in Sub-Zero refrigerator services in Orange County and throughout Los Angeles and Ventura Counties as well. Specific units that we service include Pro 48 refrigerators, wine storage equipment, and built-in refrigeration.

  • Do your technicians have specific training or skills to work on Sub-Zero appliances?

    Every technician works directly with Sub-Zero to obtain their specialized training. They keep up with their skills through continued support and visiting with customers during their yearly, maintenance appointments.

  • Are appointments limited during the week?

    JC Refrigeration is your trusted Los Angeles, Ventura, and Orange County Sub-Zero refrigerator repair service. We're available every day of the week, including weekends and holidays, by appointment only. We also offer emergency services.

  • How rapidly can my repair be completed?

    Our service experts are known for their quick turnaround. In most cases, our technicians carry Sub-Zero parts on their trucks so that there's no downtime.

  • Do I have to wait all day for a technician's arrival?

    Our Orange County Sub-Zero refrigerator service professionals offer an arrival window of two hours for your appointment time. A courtesy call also occurs about 30 minutes before the technician's arrival.

  • Why does the condenser require cleaning?

    Dirt creates blockages that put stress on the appliance's condenser. Extend the life of your appliance while saving on energy costs with regular cleaning.

  • When do I schedule a condenser cleaning?

    Plan for an annual cleaning by an Orange County Sub-Zero refrigerator repair professional whenever it is convenient for you. Your equipment should keep running well as long as we are able to schedule a maintenance once a year.

  • Should I worry if ice is building up in the freezer?

    Ice indicates a broken seal or door obstruction on the appliance. Look for any items that are breaking the seal at the door.

  • Why won't the freezer produce ice?

    The water supply must be activated with a properly inserted ice bucket. Check these items before contacting a repair professional.

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